The second-hand marketplace Members Voice Anger Over Sizing Changes
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has revised its size classifications for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Reaction
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.
The company said the revised method more closely matches other platforms.
They have suggested members to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.
Size Classification Modifications
Earlier, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.
User Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Another shopper, based in Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update to its shipping options after backlash from users.
